ShopVision

Software for auto repair shops

Run your whole shop from one screen.

ShopVision follows a car from the front counter to the final invoice, then brings the customer back for the next visit. Repair orders, estimates, parts, payments, and the customer portal share one set of data.

Ask for a demo See the features
RO-10482
2019 Ford F-150 · Dana Whitfield
Awaiting approval
Check-in Inspection Diagnosis Estimate sent Approved In service Quality check Ready Invoiced
LineLaborParts
Front brake pads and rotors2.4 h$286.40
Cabin air filter0.3 h$24.95
Coolant flush (declined)0.8 h$38.00
Approved so far $412.80

Example data. The customer approves the estimate from their phone.

Inside the app

The shop, the bays, and the books.

Screens from the ShopVision web app. The data is example data from a demo shop.

ShopVision dashboard showing shop activity for the day
DashboardToday's activity across the shop.
Repair order board with vehicles in each stage of service
Repair order boardEvery vehicle and its current stage.
Estimates list with status for each estimate
EstimatesBuild, send, and track each estimate.
Customer list with contact details and vehicles
CustomersEvery customer and their vehicles in one place.
A short walkthrough of the web app with example data.

The problem

Most shops run on too many tools that don't talk.

Paper gets lost

Repair orders go missing, get smudged, or sit on a clipboard while the car waits.

Estimates, payments, and parts live apart

Each one sits in its own system, so the same work gets entered two or three times.

Customers call to ask for updates

Without a way to check status, they phone the counter and interrupt the people doing the work.

Declined work is forgotten

Recommendations the customer turned down are easy to lose track of, and the revenue goes with them.

Features

One system for the counter, the bays, and the back office.

Every feature reads and writes the same records, so a change at the counter shows up in the bay, on the invoice, and in the customer's portal.

Shop operations

  • Repair orders and status boardFollow each vehicle from check-in to invoice.
  • EstimatesBuild estimates and send them to customers.
  • Customer estimate approvalCustomers approve or decline estimates online.
  • Dispatch boardAssign work to technicians and see who is on what.
  • Digital inspectionsRecord inspection results and share them with the customer.
  • Canned jobs and sublet trackingReuse common jobs, and track work sent to other shops.
  • Customer self check-in kioskCustomers check in at a counter kiosk.

Customer experience

  • Customer portalCustomers view their repair status and approve work.
  • Two-way text messagingConversations with customers in one thread.
  • Service remindersReminders for upcoming maintenance.
  • Declined service follow-upTrack declined recommendations and follow up on them.
  • Review requestsAsk customers for a review after service.
  • Loyalty and referralsReward repeat visits and referred customers.
  • Marketing campaignsSend campaigns to customer groups.
  • English and SpanishMulti-language support across the app.

Parts and inventory

  • Parts procurement and purchase ordersOrder parts and track them through receiving.
  • Inventory managementKeep stock levels current by location.
  • Transfers between shopsMove parts from one location to another.
  • Core returnsTrack core charges and returns.
  • Tire managementTrack tires through the service lifecycle.
  • Vendor analyticsCompare vendors and review spend.

Payments and accounting

  • Card payments through StripeCard, Apple Pay, and Google Pay, tied to the repair order.
  • End-of-day reconciliationClose the day and match payments.
  • QuickBooks syncSend invoices and payments to QuickBooks.
  • Tax configurationSet tax rules for each location.
  • CouponsCreate discounts with usage limits.
  • Fleet accountsBill fleet customers through their own accounts.
  • Insurance pre-authorizationTrack insurance approvals and payments.
  • Warranty trackingFollow warranty work from start to finish.

AI assistance

  • Estimate draftsDescribe the problem and get a draft estimate to edit.
  • Maintenance recommendationsSuggestions based on each vehicle's history.
  • Predictive maintenanceFlags vehicles that are likely to need service soon.
  • Capacity forecastingEstimate upcoming shop workload.
  • VIN lookupLook up vehicle details from a VIN.

Team and bays

  • Bay utilizationSee how each bay is being used.
  • TimecardsTrack hours worked by each employee.
  • Technician scorecards and payroll exportReview technician performance and export hours.
  • Courtesy vehiclesTrack loaner vehicles.

Integrations

Connects to the tools your shop already uses.

You keep the systems you trust, and ShopVision connects to them.

Stripe QuickBooks Twilio PartsTech

These connect with accounts you hold with each provider. Setup needs those credentials.

Plans

Three plans for shops of different sizes.

Starter, Professional, and Enterprise. Ask which plan fits your shop, and we will walk through what it includes.

Starter

Professional

Enterprise

Contact

Talk to us about your shop.

Tell us how many locations you run and which systems you use today. We will show you the parts of ShopVision that fit your workflow.

Email sales@shopvision.io
Website shopvision.io